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Complaint

Examine the product

  • Buyer must examine the product on receipt and possible complaints must be made to Buyer without delay and no later than 10 days after receipt of the product. The product at issue may only be employed as agreed with Seller.
  • Complaints do not entitle to termination, compensation or pro rata reductions or withholding of payment for the product.
  • Regardless of whether possible defects can be attributed to us, our responsibility only covers remediation of possible defects or replacement delivery without charge. We are only liable for defects which can clearly be traced back to our supply. We are not liable for costs related to the manifestation of the defect, possible dismantling, consignment or re-installation. These are the responsibility of the Buyer. We are also not liable for operating losses, time loss, loss of profits or any orther sorts of indirect losses.
  • We emphasize that our obligation to remediation of defects or replacement deliveries do not cover:
  • Damage arising during transport when transport is not handled by us.
  • Damage caused by misapplication.
  • Damage caused by wrong use.
  • Damage caused by unusual operating conditions.
  • If a product is returned due to complaint, the complaint form must be completed and enclosed.

Product liability

  • Seller is only liable for personal injuries if it can be proved that the injury was caused by errors and omissions on the part of the Seller or others for whom he is responsible.
  • Seller is not liable for damage to property or goods.
  • Seller is not liable for operating loss, loss of earnings or any other indirect loss.
Contact to learn more - Want to hear more about our products?

 

  • We are looking for partners

    Bevola is looking for partners across Europe who are interested in taking our wide assortment of construction parts for transportation equipment. Please take a tour on our website for inspiration and contact export manager Lars Uhrskov for further conversation.
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  • See our brochure archive

    Under 'Product sheets and brochures' you will find a large section of our brochure materials. Use these to help your customers see and understand the value of the solutions in order to enhance business and at the same time create a better solution for the customer.
    Click to go to brochure archive

  • Special-purpose solutions

    Bevola's production system enables us to produce prototypes, both single pieces and small series. We can develop and produce special measurements according to customer needs.
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